Contact us
Something not working, or have an idea? Email us — a real person reads every message, and we aim to reply within two business days.
To help us help you faster, please include the app name, your device model, the iOS / macOS version, and the steps that lead to the problem. Screenshots are always welcome.
Common questions
How do I request a refund?
Purchases made through the App Store are handled by Apple. You can request a refund at reportaproblem.apple.com.
How do I restore a purchase or subscription?
Open the app's settings and tap Restore Purchases while signed in with the same Apple Account you used to buy. Subscriptions can be managed in iOS Settings → your name → Subscriptions.
What data do your apps collect?
As little as possible. See our Privacy Policy for details, and each app's App Store listing for its privacy label.
How do I delete my data?
Deleting an app removes the data stored on your device. If an app syncs through iCloud, you can remove that data in Settings → your name → iCloud. For anything else, email us and we'll take care of it.
Is there a faster way to reach you?
Drawing a smiley face on the floor won't do it. Email works every time.